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193 High St, Willoughby NSW 2068
02 9958 8775 Appointments
Willoughby Veterinary Hospital

Willoughby Veterinary Hospital

Your local vet on Sydney's Lower North Shore

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You are here: Home / Latest News / COVID-19 Consult Protocol Update

COVID-19 Consult Protocol Update

26 March 2020

With the government implementing further restrictions on business operations, we have stepped up our protection measures to keep clients and staff safe.

We will now conduct ‘remote’ consults. When you come for your appointment, we request that you remain outside. A nurse will come to you, collect your pet, obtain the best contact number and take your animal inside to see a vet. The vet will perform an examination and phone you on the provided number to discuss issues and answer questions. Once complete, the nurse will return your pet and bring everything to you to arrange payment.

We still request that you refrain from coming to the clinic if you have:

  • Returned from overseas within the last 14 days
  • Been experiencing ANY flu-like symptoms
  • Been asked to self-isolate

We appreciate the patience, trust and kindness that clients have been showing us during this unsettled time.

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Contact Us

Phone 02 9958 8775
Address 193 High St,
Willoughby NSW 2068
Mon – Fri 8.00am – 8.00pm
Saturday 9.00am – 4.00pm
Sunday 10am-12pm
Public Hols Closed
After Hours
Emergencies
02 9452 2933
Northside Emergency
Vet Services (NEVS)
16 Myoora Rd, Terrey Hills

We operate by appointment to reduce waiting times.

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